I am sure you all have words of wisdom when it comes to which posts do the best on your social media channels. Unsurprisingly, for me the most engaging posts are beautiful pictures on Facebook or tagging others in tweets and Facebook posts.
Searchmetrics recently launched their top SEO ranking factors for 2013 supported by a great infographic.
The study revealed that:
2. Brands get a hall pass when it comes to many of the SEO rules that apply to other websites.
3. Social sharing is still important as well positioned URLs have a high number of likes, shares, tweets and plus ones.
4. Good ranking URLs…have more text and a higher number of additional media integrations compared with 2012.
5. Backlinks continue to be one of the most important SEO metrics.
6. On-page factors – such as site speed – do more harm than good when it comes to page ranking
The University of Massachusetts Dartmouth interviewed 70 of the nation’s (USA) top MBA schools to learn more about their social media use.
News, blog posts, and articles that caught our eye this week:
- Klout changes the formula behind their score: How you engage with your followers and who they are now has a larger influence on your score. Plus Klout puts more emphasis on your real-world influence. Your score might get a boost if you are a CEO or even have your own Wikipedia page.
- What’s the ROI of your social media efforts? Higher ed sure has some trouble identifying the return of investment when it comes to social media. Unsurprisingly, a recent report by the university of Massachusetts Dartmouth has created quite a stir in the community.
- Google+ is soon rolling out vanity URLs: The date is not set, but all of us with Google+ profiles or pages should keep an eye out for this new feature, that will enable you to have a custom URL instead of a long URL with a bunch of numbers.
- What did we learn about the Olympics? Check out this great data visualization by the Guardian.
- Swiss start-up Silp brings jobs to you: Searching for a new job might soon be a thing from the past. Silp uses your social graph to match jobs with your skills and leverages your personal network to shape your career.
Sharing information is the one of the most important things that we can do as a community. In order to keep the information flowing, we are pleased to bring you together again on May 16 for our Second Annual meeting in Kloten.
We have built the day’s agenda so that all participants, regardless of level of knowledge, can obtain practical information, insights, and learn from selected social media experts as well as each other. Keynote sessions will present information applicable to all participants and concurrent sessions will cater to different needs, interests, and levels of knowledge. In addition, we will hold a panel discussion with three Swiss universities that will share lessons learned, challenges, and successes about implementing and managing social media at their institutions,
We are extremely pleased to collaborate with the best social media experts and leaders in Switzerland to bring you knowledge, examples, and tools to help you advance your social media efforts or overall awareness. Follow them on Twitter, read their blogs, and connect with them so that you keep growing your professional network.
Christian Luedi, Social Media Manager, Swiss International Air Lines
|Christian Luedi, 31, is Social Media manager at Swiss International Air Lines, where he has been employed since graduating from the Lucerne University of Applied Sciences and Arts in autumn 2008. In April 2009 he was tasked with the development of the airline’s social media presence, which encompasses responsibility for all of SWISS’s social media activities, both in strategic and operational terms. He also lectures on social media management one day per semester at the University of Applied Sciences in Business Administration Zurich.
Follow and connect with Christian on:
Kelly Hungerford, Community Manager for Paper.li
|Kelly is Community Manager and evangelist for Paper.li, a micro publishing platform by SmallRivers SA. She has over 20 years of experience in the field of internal and external customer and client service across multiple industries including retail, banking, mobile commerce, and social media. Kelly leverages her multi-channel client service experience in her role as Community Manager at Paper.li to find new ways to build, develop, educate, listen to, connect with and support the Paper.li micro publishing community.Kelly and her team at Paper.li help empower ANYONE to be a publisher and curator. Paper.li’s social tools help draw deeper engagement and conversations around the topics you’re most passionate about. Kelly will share best practices on how to take your interests and turn them into community with a little help from tweets, hashtags, keywords and rss feeds.Kelly is a native of Silicon Valley, has been living and working for over 17 years in Europe. She holds a degree in Marketing and International Business from San Francisco State University, speaks three languages and lives happily with her husband and two daughters on the shores of Lake Geneva, Switzerland.
Follow and connect with Kelly on:
Mike Schwede, Co-Founder of Goldbach Interactive
|This is how Mike describes his background and track record: I have been working in the Internet and Marketing fields for the past 15 years and am now teaching at the HWZ University of Applied Science in Business Administration Zurich, MAZ Lucerne and the Somexcloud Academy, as well as engaging in a number of public speaking opportunities. As the Co-Founder of Goldbach Interactive I have been working for Companies like AXA, Beiersdorf (Nivea), EA, McDonald’s, Ringier, SBB, TUI, Migros and Swisscom. I live together with my wife and my three kids in Biel, near the capital of Berne. For the year of 2012 I’m taking a break.
Follow and connect with Mike on:
David Schäfer, Founder & CEO of SOMEXCLOUD
|David is the founder and managing director of Brand Social (social media strategyconsulting, implementation support and coaching) and has worked for over 15 years of online media. David co-founded SOMEXCLOUD. He studied Social Sciences and Law at the Universities of Zurich and Geneva as well as communication at USI Lugano and studied at UCLA (Executive Master of Science in Communications Management). Member of the board of the Swiss Social Media Community (SSMC).
Follow and connect with David on:
Ferdinand Kobelt, Partner, Ernst & Young
|Ferdinand is a Partner in the EMEIA Advisory team focused on Social Media Strategy and Governance. He has more than 30 years experience in information technology and in serving complex clients.His practice responsibilities extend from Project Management to Information Security and Risk Management to Cloud Computing Governance through Social Media Strategy and Governance. Today he leads the Social Media Competence Center and drives Social Media projects in Europe, USA, Brazil, Argentina and Asia. Ferdinand’s career started 1982 as a Project Leader and Business Unit Manager within the Telco Industry and joined Ernst & Young in 1990. He holds a Bachelor in Computer Science Engineering from and a Post Graduated diploma Executive Master of Corporate Management and Business Administration from the University of Applied Science in Berne. He is Certified Social Media Manager (SOMEXCLOUD), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM) and Certified in Risk and Information Systems Control (CRISC). He is Member of Information Systems Audit and Control Association (ISACA) since 1991 and Member of Information Security Society Switzerland (ISSS). He speaks German (mother tongue), English, French and Italian.
Follow and connect with Ferdinand on:
Robert Beer, XING’s Country Manager Austria & Switzerland
|Robert Beer is Country Manager for the business network XING and manages the development and implementation of regional policies in Austria and Switzerland. His responsibilities include the development of close relations with key strategic partners, and increasing brand awareness in both countries. He manages two of Xing’s core markets. XING is a market leader in Germany.Robert Beer has extensive experience in strategic market development of online and cross media platforms. Prior to joining XING, the Swiss-born senior held positions with various companies in the areas of online video and online ticketing.He holds an Executive MBA from Strathclyde Graduate Business School.
Follow and connect with Robert:
Michel Benard, University Relations Manager, Google CH
|Learn more about Google University Relations.
Follow and connect with Michel on:
XING | Twitter | LinkedIn
During the meeting we will use the hashtag #swissedsocial so that we can share thoughts, ideas, opinions, questions, and more. We rely on all of attendees to share their thoughts so that we can pull together the highlights of the meeting.
Planning your day
The day has been designed so that all participants can get the most out of the sessions offered. Twice during the day, we will hold concurrent sessions (simultaneous) catering to different interests and knowledge levels.
Track I sessions on “Making the case for Social Media in your institition,” will focus on building an argument for devoting efforts and resources to social media and how to make this case to upper management. SOMEXCLOUD experts, David Schäffer and Ferdinand Kobelt will lead this session. This session is recommended for those making the case for a social media budget and educating others in their organization about the value of social media. This session is good for all levels and will be held twice for the benefit of all.
Track II sessions will focus on Metrics. Mike Schwede will help you organize your monitoring and listening efforts, develop KPI (key performance indicators), and dashboards. This is an essential activity that all teams must implement whether they are getting started or have already implemented social media. This session is good for all levels and will be held twice for the benefit of all.
Track III session (only one) will focus on content. Kelly Hungerford, Community Manager for Paper.li will show how others are creating content and how they are leveraging Paper.li to build community. This session will not repeat and is a good choice for those who are already quite active in social media and/or manage a community. A medium or advanced level of knowledge is recommended. This session will not repeat.
Learn more about the sessions and the agenda.
Please confirm your attendance and select your sessions by April 19, 2012! We appreciate your prompt feedback so that we can plan appropriately.
The big story of the week was without any doubt the Facebook IPO. In addition to that story and other worthy items below, find a useful presentation including recent social media statistics that you can incorporate into your own. Happy reading!
- Facebook Files S-1 for $5Billion IPO (revealing stats & revenue) via Brian Solis
- How Google is On the Way to Take Over the Higher Education Market - Social Media Today
- Vivendi Distributes “Coup de Coeur” Award to Swiss start-up Webdoc -
- Want to teach someone to code? Codecademy’s got an app for that
- How the University of New Hampshire Manages Social Media .eduGuru
- Think Before You Tweet, And Other Good Advice From The Experts
- How To Learn Who Has You In Their Google+ Circles
- How to pimp your LinkedIn profile
- How to Integrate Email and Social Media Marketing
- The Devices People use to Discover Information in Social Media
- The (Not So) Inevitable Future of Digital Textbooks – Inside Higher Ed
On Wednesday morning, Vincent Borel of Webdoc gave us a demo of his company’s innovative technology, which allows for rich conversations that go way beyond links and photos. One of the guest bloggers for the day, Anne-Dominique Salamin, Responsable Centre e-learning // HES-SO Cyberlearn, actually created a webdoc (click on the screenshot below to view the full document) to describe another product and company we visited later in the day, Wildfire. I’m loving her creative approach to blogging. Thanks Anne-Dominique, and Webdoc!
Day three also included a stop at the San Bruno headquarters of Google-owned YouTube. Sara Fedele, Marketing Communications Manager for the Executive MScom Program at the Università della Svizzera italiana, gives us her thoughts:
All you need is… Google!
“People don’t work at Google for the money. They work at Google because they want to change the world!” Eric Schmidt, executive chairman of Google, has said. In fact, today when visiting the YouTube headquarters in San Bruno, there was the impression that we’d landed on a different planet where employees were sort of super heroes with super hi-tech powers ready to save us from some kind of cybernetic war. But, was it like this or it was just an impression? Or maybe it was just an amusement park?
Certainly Google is not a conventional company, and as they affirm, “we don’t intend to become one.” Everything in Google is about creating an experience and, as a consequence, a strong loyalty to the brand. Employees are not simple employees…they are Googlers , they are cool! Google wants them to be part of the community, more than that to feel part of the community, creating a voluntary commitment to the brand.
“At Google, we know that every employee has something important to say, and that every employee is integral to our success,” according to Schmidt. “…Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate about their lives as they are about their work.”
And this is the point: I am not sure there is someone at the employees’ backs with a shotgun ready to fire them if they leave their desk at 17:30. I’ve heard of people sleeping overnight at Google, and I think they voluntarily did it. Walking into Youtube I was stopped by an employee and when I asked him if he was an engineer he told me “well, I am a Google Engineer.” Not a surprising answer! Google created the sense of community by giving employees the instruments: they are free to use them the best they can if this helps them to be productive. This is the deal. And I think it is a quite clear policy inside the company, indirectly written everywhere.
I am not saying this is the best strategy or that it is correct but, as a matter of fact, Google is successful. Every book of brand management tell us about the commitment to the brand, and I was happy to finally experience the theory.
Our last visit of the day was at LinkedIn. I’ll shut up and let guest blogger Hans-Dieter Zimmermann, of FHS St.Gallen, Hochschule für Angewandte Wissenschaften, inject his impressions. Read more about the study trip on Hans-Dieter’s blog.
Our final visit on the third day of the Social Media Study Tour led us to the LinkedIn HQ in Mountain View.
Here Christina Allen, Director, Product Manager for the University and Student Initiative, presented the latest developments of LinkedIn for universities, colleges, and students. The overall goal of the initiative is to make LinkedIn more relevant for all stakeholders in the education sector – and thus to develop a new market. Some major developments will go online shortly or have already been released.
For students LinkedIn shall serve on the one side as a safety net providing a network. On the other side it shall be something like a lottery ticket as students could be found by interested employers searching for a specific profile. Students will be able to request a profile review in order to present themselves in the best way possible. Through the LinkedIn network, in which students will be able to indicate whom they know within an organization, they shall find their first job after having finished their studies.
Following the student’s lifecycle from getting into college until having their first job LinkedIn shall support them accordingly. For example, the network allows students to gain insight where they might find a future job or what kind of internships might be possible.
For colleges and universities LinkedIn will introduce respective pages in the system. Based on the information already given by users prospective students get an insight into the institution or former classmates could be found. A ranking of institutions based on current career outcomes will be provided as well.
For companies LinkedIn will provide targeted search functions in order to search for student profiles.
As students are used to social networks they shall be motivated easily to register their profile which then can be integrated into the institution’s LinkedIn page.
Covering the whole life-cycle LinkedIn might have the potential to serve as the institution’s Alumni site as well.
And finally we met the three language localization teams which cover the French, German, and Italian language versions of LinkedIn.
In summary, LinkedIn will roll out some very smart solutions to integrate students, universities and professionals. From all the three groups we learned about the localization challenges and could discuss further issues about more localized versions of the service.